Last reviewed: 8 September 2026
You can reach the eShopOffers editorial team by email. We aim to reply to genuine enquiries within
two to three working days.
What we can help with
- Corrections or factual errors you have spotted on this site
- Questions about something we have written
- Privacy requests — access to, correction of or deletion of your personal data (see our
Privacy Policy) - Copyright or trademark concerns about material on this site
- Press and editorial enquiries
What we cannot help with
We are an independent review site, not the seller. We cannot check your order, change or
cancel it, arrange a refund, process a return, chase a delivery, or handle a warranty claim — we have no
access to any retailer’s order system.
For anything to do with an order you have placed, contact the retailer that took your payment. Their
contact details will be on your order confirmation email and on the website where you checked out.
Data protection enquiries
If you want to exercise your rights under UK GDPR, email support@eshopoffers.com with
“Data request” in the subject line and tell us what you would like us to do. We will respond within
one month, as required by law. You also have the right to complain to the Information Commissioner’s Office at
ico.org.uk.
Response times
We are a small editorial operation. Please allow a few working days before chasing. Emails that are
automated marketing, link-building requests or bulk outreach are not answered.